Your health and happiness are important to us.

Change or Cancel an Appointment

We understand that plans change. Here is how you can manage your appointment with us.

Cancellation Policy

Please Note: Our practitioners are appointed their hours of work at 5pm (close of head office) the business day before. Cancellations made on the day of your appointment or after 5pm the business day before will incur a $50 cancellation fee.

Fee Waiver

If however you can send someone else in your place, or if we can fit you back in on the same week, we will waive this fee for you.

How to Reschedule

To change or cancel your appointment, please call our friendly team.

1300 NEED TLC (1300 633 385)

Office hours: Monday – Friday, 9am – 5pm